Relax in North Norfolk

Self catering holiday caravan in Wells-next-the-Sea, Norfolk

Terms & Conditions

BOOKING CONDITIONS

To enable everyone who uses the caravan to get maximum enjoyment from their holiday, the following conditions apply:

CONTRACT

The contract is for the hire of the property for short term holiday letting.

PAYMENT

A non-refundable deposit of 25% of the rental fee is payable, within 5 days of reserving your dates, in order to confirm the booking. The balance of the rental fee will be due for payment eight weeks before the holiday commencement date, together with a £50 damage deposit.
If the booking is made within eight weeks of the holiday commencement date, the full accommodation rental fee will be required when booking.

CANCELLATION

  • You must notify Eline Armstrong as soon as possible should the booking for any reason need to be cancelled. 
  • In the event of cancellation the full cost of the holiday will be payable.
  • We strongly advise taking out a travel insurance to protect yourself.
  • If the caravan is re let for the cancelled week then a refund of the total sum paid, less the non-refundable initial payment, will be made.

 

HIRER’S RESPONSIBILITIES

Please remember that this is also our holiday home
We hope that you will take good care of it and leave it, as you found it, for the next guests.

PETS

Pets are not allowed in the caravan

SHORT BREAKS

Minimum 4 nights - only available between September and December - excluding school holidays, by prior arrangement.

ARRIVAL AND DEPARTURE

The arrival and departure day is Saturday for weekly lets, unless otherwise agreed with Eline Armstrong. 
The caravan will not be ready for occupation before 2.00pm, and it must be vacated by 10:00am on the day of departure, unless otherwise agreed with Eline Armstrong.
Failure to respect the departure time may result in an extra charge for the waiting incurred.

NUMBERS OF PEOPLE OCCUPYING THE PROPERTY

Under no circumstances may more than the maximum number of 4 persons stated, on the booking form, occupy the property..
The leader of the party must be over 21 yrs.
No single sex groups - this is a site rule!.

KEYS AND DIRECTIONS

Directions will be sent only when full payment has been received. 

GAS AND ELECTRICITY

Gas and electricity charges are included in the cost of renting the caravan.

LINEN AND TOWELS

Pillows, duvets and bed linen are all provided. We would ask that you provide your own towels and tea towels.

LOST PROPERTY

A minimum charge of £ 10 is made for the return of lost property after your departure. We accept no responsibility for items reported lost which cannot be found. Property is at all times the responsibility of its owner.

NO SMOKING INSIDE THE CARAVAN AT ANY TIME and great care must be taken to dispose safely of all cigarette butts to prevent fire and also to ensure safety of wild life.
No BBQs on deck or grass surrounding the caravan.