BOOKING CONDITIONS

To enable everyone who uses the caravan to get maximum enjoyment from their holiday, the following conditions apply:


CONTRACT

The contract is for the hire of the property for short term holiday letting, and will be entered into when Eline Armstrong makes written confirmation of the booking to the hirer, and required payment has been received.

PAYMENT

A deposit of 25% of the rental fee is payable in order to confirm the booking. There is an additional £100.00 deposit which is refundable after satisfactory inspection of the property at the end of the rental period.

The balance of the rental fee will be due for payment eight weeks before the holiday commencement date

If the booking is made within eight weeks of the holiday commencement date, the full accommodation rental fee and additional deposit will be required when booking.

Failure to make full payment at the appropriate time will result in the cancellation of the booking and the deposit will be forfeited. Reminders will not be sent.

CANCELLATION

The Hirer should notify Eline Armstrong as soon as possible should the booking for any reason need to be cancelled.
In the event of cancellation the following will apply:

• Prior to 8 weeks before holiday a sum will be charged equal to the initial payment.
• 4 – 8 weeks before holiday 50% of the hire charge will be charged.
• Less than 4 weeks before holiday the full sum will be charged.
• If the caravan is re let for the cancelled week then a refund of the total sum paid, less the non-refundable initial payment, will be made.

HIRER’S RESPONSIBILITIES

The Hirer is responsible for the property and is expected to take good care of it. All equipment and utensils etc, and the property itself are to be left clean and tidy at the end of the stay. All damages / breakages should be reported as soon as they occur. The owners reserve the right to charge for any damage, breakages and extra cleaning which are not deemed to be normal wear and tear. Please remember that this is also our holiday home too and is solely maintained by us!

SHORT BREAKS

Minimum 4 nights - only available between September and December excluding school holidays, by prior arrangement, with Eline Armstrong.

ARRIVAL AND DEPARTURE

The arrival and departure day is Saturday for weekly lets, unless otherwise agreed with Eline Armstrong.

The caravan will not be ready for occupation before 2.00pm, and it must be vacated by 10:00am on the day of departure, unless otherwise agreed with Eline Armstrong.

Failure to respect the departure time may result in an extra charge for the waiting incurred.

NUMBERS OF PEOPLE OCCUPYING THE PROPERTY

Under no circumstances may more than the maximum number of persons stated on the booking form occupy the property.

Only those named on the booking form are permitted to occupy the caravan.

The leader of the party must be over 21 yrs.

No single sex groups.

KEYS AND DIRECTIONS

Directions will be sent only when full payment has been received.  Whenever possible I, or a member of my family, will be available to show you to your caravan and answer any questions you might have.

GAS AND ELECTRICITY

Gas and electricity charges are included in the cost of renting the caravan.

LINEN AND TOWELS

Pillows, duvets and bed linen are all provided. We would ask that you provide your own towels.

PETS

Pets are not allowed in the caravan

COMPLAINTS

Any complaints must be made immediately to the owner who will endeavour to rectify the problem as soon as possible, to ensure the continued enjoyment of your holiday. The complaint must be confirmed in writing within seven days of the end date of the Hirer's holiday.

LOST PROPERTY


A minimum charge of £ 10 is made for the return of lost property after your departure. We accept no responsibility for items reported lost which cannot be found. Property is at all times the responsibility of its owner.

NO SMOKING INSIDE THE CARAVAN AT ANY TIME and great care must be taken to dispose safely of all cigarette butts to prevent fire and also to ensure safety of wild life.